Shipping policy

Last updated: 5 November 2026

Where we deliver
We deliver within South Africa.

How long it takes
Our toys come from suppliers in South Africa and overseas, so delivery times depend on the toy. Check the product page before you order.
- Processing: 1–2 days
- Toys from our South African supplier: up to 14 days after processing
- Toys from overseas suppliers: these take longer. The delivery time for each toy is shown on its product page.
If your order includes toys from different suppliers, they may arrive in separate parcels and at different times.
These are estimates. Please allow for them if you need a toy by a certain date.

What it costs
- Standard delivery: R100
- Free Standard delivery: orders from R770
You'll see your delivery options and the full cost at checkout before you pay.

Customs on overseas orders
Toys from overseas suppliers may be subject to customs duty and VAT on import. If you have a question about this, please contact us before you order.

Late or missing orders
If your order hasn't arrived by the end of the estimated time, please contact us with your order number. If we can't deliver it, you may cancel and we'll refund what you paid for the order.

Please check your address
Make sure your delivery address and contact number are correct at checkout. Contact us as soon as possible if something needs changing.