Help choosing toys

Three quick checks, a few safety basics and answers to common questions.

Before you buy

Check the age

Start with the age and warnings on the product page. They reflect the toy's design and parts, not how advanced a child is.

See what's included

Read what comes in the box and whether the toy needs batteries.

Check delivery

If you need the toy by a certain date, look at the delivery estimate at checkout before you pay.

Safety basics at home

  • Keep toys with small parts away from children under 3.
  • Remove all packaging before giving a toy to a child.
  • Check toys now and then, and stop using any that are torn, cracked or leaking.
  • Keep spare batteries out of reach.

Common questions

How do I find toys for a certain age?

Use the Shop by age section on the homepage, then confirm the age on the product page.

How long will delivery take?

You'll see the available delivery options and costs at checkout. See our shipping information or ask us if you need a toy by a certain date.

Can I return a toy?

See our returns information, or contact us and tell us what happened.

Something arrived damaged. What should I do?

Stop using the toy and contact us with your order number and a photo.

Still not sure?

Tell us the child's age and what they enjoy, and we'll help you choose.

Contact us