Check the age
Start with the age and warnings on the product page. They reflect the toy's design and parts, not how advanced a child is.
Three quick checks, a few safety basics and answers to common questions.
Start with the age and warnings on the product page. They reflect the toy's design and parts, not how advanced a child is.
Read what comes in the box and whether the toy needs batteries.
If you need the toy by a certain date, look at the delivery estimate at checkout before you pay.
Use the Shop by age section on the homepage, then confirm the age on the product page.
You'll see the available delivery options and costs at checkout. See our shipping information or ask us if you need a toy by a certain date.
See our returns information, or contact us and tell us what happened.
Stop using the toy and contact us with your order number and a photo.